【My medical skills can add experience points】【】
But then again, knowing that the family members are difficult to deal with, even if it was found out that the child had intracranial hemorrhage, Zhou Can would most likely not show such kindness. It is likely to go straight to conservative treatment options.
The vast majority of doctors who have suffered a lot will inevitably initiate protective medical countermeasures when they encounter family members with many troubles after several attempts.
Ordinary people may not understand what this means.
But most doctors do.
And it is often used in the admissions process.
For example, tell the patient, sorry, I am not very good at your disease, you can go to another big hospital to see. Or tell the patient, I'm sorry, the beds here are very tight, and there are really no beds now.
These are just the most common protective medical countermeasures.
When encountering family members and patients who make doctors hate it, it doesn't matter if the patient has already been hospitalized at this time, the doctor also has a solution. Every item of treatment consumables, medicines, and every service fee must be clearly remembered. Guaranteed to be business-like, and will never miss any fees that should be charged.
Then the checks that should be done must not be missed.
Examinations that do not need to be done should be done by patients as much as possible.
Because in case something happens, the patient will not praise you for saving him money, but blame you for not finding out.
"Xiao Zhou, Xiao Zhou!"
Han Changqing, deputy director of the department, stood not far away and waved at Zhou Can.
Zhou Can walked over quickly.
"Director Han, what are your orders?"
"Come on, talk inside!"
Deputy Director Han probably was scared of being beaten by his family members last time. The arm was broken, and it took more than three months of treatment to heal.
Now this group of family members is making a lot of noise, it's no wonder that Deputy Director Han doesn't hide a little bit.
"Those people blamed us for putting him to death, and they clamored to pay two million yuan. Our emergency department has nothing to do with this, so we won't pay any money. You have also seen the attitude of the grandchildren in the security department. , It’s clear that it’s like last time, watching the show with my hips crossed. I won’t negotiate with the family members directly this time. I’ve already reported it to the medical department, and the hospital has called the police.”
When Deputy Director Han mentioned the experience of being beaten by his family members last time, he hated him so much that his teeth ached.
At that time, the security guards of the security department stood there, watching him being beaten violently by his family members, and did not stop him at all.
"I told you to come in. I have nothing else to do. I just want you to hide and don't try to show yourself off. When the medical department and the police come later, they will naturally persuade the family members to leave."
Deputy Director Han didn't care so much about Zhou Can before.
Since that hospitalization in the orthopedics department, the treatment I received at the beginning was business-like. Later, various green channels, special treatment.
At the beginning, Deputy Director Han thought it was Director Lou who greeted him for help.
It was later discovered that Zhou Can begged someone for him secretly.
Since then, Deputy Director Han has been very concerned about Zhou Can. After returning to the department to work, the performance became more obvious.
Sure enough, it didn't take long for someone from the medical department to come.
Yin Ying, the deputy section chief, personally brought people over to persuade the family members.
Zhou Can also noticed that when Yin Ying came over, the attitudes of the security guards who had been watching the theater with their hands clasped changed a lot. One by one, the family members who began to actively intervene in the troubles protected Yin Ying from being beaten by the family members.
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【My medical skills can add experience points】【】
This is the true face of the security department.
There has always been a legend in the hospital that related security guards are on duty in the administrative building, so there are few people and quiet, and there are few things to do.
The people who come to the administrative building are basically doctors and nurses looking for the leaders, and they all come to the leaders to sign or handle affairs, so everyone is humble. On duty at this time, quite comfortable.
Security guards without backstage were sent to guard the front and rear doors of the hospital and the outpatient hall.
There are a lot of people going in and out of those places, and family members and patients often quarrel directly because they don't line up or don't cooperate with the security command.
"The status of the emergency department is so low that even a security guard can bully the medical staff in the emergency department."
Less than a year after he returned to the emergency department, incidents of doctors and nurses being injured happened frequently. The doctors and nurses were not injured, and the family members and patients made troubles, which is even more innumerable.
If the security guards in the security department could take active actions, many situations could have been contained in time, and even the family members would voluntarily give up the idea of causing trouble.
No matter how awesome the troublesome family members are, they are also bullying and fearful counselors.
Because the family members who are really capable don't need to make trouble at all. Just go to court to sue, or clean up the director of the hospital.
Zhou Can couldn't help thinking about finding a fixed security guard on duty in the emergency department again.
He had reported this matter to Director Lou and the others, but the emergency department was indifferent, coupled with the unified system of various departments of the hospital, and some interests, it was impossible for this matter to be allowed.
The chief of the security department has a very strong relationship. How could it be possible to allow the hospital to have security guards that are not under the control of the security department?
In this matter, we have to think of some flexible tricks, and we can't play cards according to routines.
After Yin Ying briefly negotiated with her family, she turned to ask the little nurse next to her.
"Which leader of the emergency department is on duty today?"
"Director Han!"
"What about others? The family members are making such a fuss here, why doesn't he show up? Call him over immediately."
Zhou Can, the deputy chief of the medical department, has experienced her true face.
He is very realistic, purely the type of worshiping the high and stepping on the low.
Deputy director Han was the deputy director of the emergency department, but she seemed to be a subordinate in her mouth, and directly ordered the nurse to call him over.
The little nurse ran over to deliver the message.
"Director Han, Deputy Section Chief Yin from the medical department is here, please go over."
"knew!"
Han Changqing was obviously still a little worried about being beaten, and there were deep concerns in his eyes.
"It's okay, I'll go there with you. Our emergency department is in such a mess, and we can't carry out surgery normally."
Zhou Can volunteered and accompanied Deputy Director Han to face the troubled family members.
There is no security protection in the emergency department, so let him act as a security guard temporarily.
He can fight more than a dozen, and these family members together are not enough for him to fight.
Of course, it's best if you can reason and don't do anything.
After the two walked over, Deputy Section Chief Yin took a look at the two of them, and when he saw Zhou Can, his eyes flickered slightly.
Don't think that she gave Zhou Can a high look, on the contrary, maybe Zhou Can contradicted her three years ago, which made her still remember the grudge.
Seeing Zhou Can now, she took advantage of the topic to play, and it is unknown how she manipulated retaliation.
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【My medical skills can add experience points】【】
The administrative staff has zero ability to treat diseases, but they are absolutely top-notch in handling doctors and nurses.
"Director Han, the family members are making such a fuss, how can you keep shrinking and not deal with it? Even if your emergency department is right, it will make people think that it is wrong!"
In terms of age, deputy section chief Yin is ten years younger than deputy director Han.
The hidden status is higher than that of Deputy Director Han.
"Doctor-patient disputes have always been handled by the Medical Affairs Department and the Security Department. I saw the security guards from the Security Department coming over and thought they would handle it. In addition, our department is very busy today with a lot of work, so I want to take time to come over. The handling is also powerless. It’s not what Section Chief Yin said was wrong.”
Although Deputy Director Han is a bit old-fashioned and pedantic, it doesn't mean he is stupid.
The inaction of the hospital security made him very angry.
At this moment, it was directly blamed on these security guards.
"It's your doctor who made a mistake, put my son to death, and returned my son's life!"
The boy's mother died of her son, with disheveled hair, a haggard face, and eyes swollen like peaches from crying.
She saw the hospital leader come out, and she started her slapstick performance directly.
"It was already dead when the person was brought here. Our hospital has done its duty of rescue. If you have any objections, you can go to the autopsy and sue us in court." Deputy Director Han will not be used to this kind of rambunctious family members.
"Don't force your family members to sue the hospital. After all, you are the deputy director of the emergency department. As a leader, how can you speak irresponsibly?" Deputy Chief Yin directly reprimanded Han in front of so many family members and medical staff. deputy director.
No mercy at all.
Behind this, of course, is her habitual domineering and arrogance, and even more so, her disrespect for Deputy Director Han.
When many leaders deal with problems, they use their own people to establish authority and status, so as to increase their weight, in order to show that she can be the master of the house and have the right to speak in the process of negotiating with family members.
Deputy Director Han blushed with anger.
The deputy chief of the medical department, Yin, didn't come here to deal with the problem, he was clearly here to fight.
"I think Director Han of our department is very responsible. When we rescued the child in the emergency department, we have fully fulfilled our duty of rescue. The person failed to be rescued. This is a situation that none of us want to see. But it has happened. , We can understand the grief and feelings of the family members. If the family members feel that there is a problem in the medical treatment process, they can directly ask the higher authorities to intervene, and they can go to the court to sue, instead of pulling banners and burning paper money to make trouble here."
Zhou Can spoke.
He has dealt with a lot of bad people, plus he has dealt with the directors of various departments, and even the vice president and president of the hospital.
In addition, he himself has a wealth of over 100 million yuan, and he is one of the bosses of Jinyu Interactive.
All of these gave him full confidence when facing his family members and Deputy Section Chief Yin, and he was calm, confident and calm.
What he said was also justified.
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【My medical skills can add experience points】【】
"It's not that whoever makes trouble is justified, and the court will make a fair judgment. If it is really found that our hospital is at fault, we will pay as much as we want, and we will be fined as we want."
Zhou Can added word by word.
The family members were really overwhelmed by his aura for a while.
It is also reasonable in itself, and they can't find anything to refute.
Unless you are messing around.
"Xiao Zhou, what qualifications do you have as a small doctor to be the master here? Haven't you seen so many leaders present? I, the deputy chief of the medical department, have already handled it personally. Do you think the matter is messy enough?"
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Deputy Section Chief Yin didn't know if menopause had arrived earlier.
Instead of helping the emergency department to deal with family members, she ran here to play her official power against Deputy Director Han and Zhou Can.
"Are you dealing with it yourself? With all due respect, apart from seeing you running over to show off your authority, you haven't seen the positive attitude you should have in dealing with things. Also, no matter how weak our emergency department is, we should be respected. Now There are already so many patients waiting for treatment outside, but you ignore them and don't try to find a way to restore the order of diagnosis and treatment in the emergency department. I just want to ask you, what do you want to do?"
Zhou Can was not afraid of her when he was just a regular trainee.
Now I won't get used to this woman even more.
Based on her level of handling, I don't know how she became the deputy chief of the medical department.
It can only be said that many administrative staff in the hospital are like 'gods'.
In addition to cracking melon seeds, chatting, and drinking a cup of tea slowly at work, the rest is thinking about how to deal with the group of "bastards" in the clinical department. They also don't think about it, if it weren't for the clinical doctors and nurses working hard to earn income, where would they get their wages?
Now even for public hospitals, the official subsidy is only about 10%, and the remaining 90% needs to be borne by the hospital itself.
In many public hospitals, 30 clinical doctors and nurses have to support 50 administrative support staff.
But this group of people are obviously supported by clinical medical staff, but they are still superior and do not regard clinical medical staff as human beings.
The ugly face of Deputy Section Chief Yin is definitely just the tip of the iceberg.
"You, you dare to teach me?"
Deputy Section Chief Yin was questioned by Zhou Can, and his face turned green with anger.
"I, as a young doctor, would never dare to teach the leaders a lesson. It's just that Section Chief Yin is in his position and doesn't plan for his own affairs. It's inevitable that people will be confused. You don't consider the interests of the hospital, and you don't wait for those who are waiting for you." Diagnosing and treating patients to solve problems, but only thinking about playing your official authority here, are you worthy of the job you are holding? Are you worthy of the high five-figure salary you get every month?"
Zhou Can is not polite to her, he puts on all the hats of sin, and it depends on how this woman picks it off?
The answer came out quickly.
Deputy Section Chief Yin's body swayed, clutching his forehead as if he was about to faint.
She was scolded like a dog by a little doctor in public, and she couldn't refute it, and she had already begun to doubt her life.
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【My medical skills can add experience points】【】
The family members of the patients who were waiting in line in the emergency department applauded Zhou Can one by one, accusing Deputy Section Chief Yin of disregarding the patient's life and death.
Especially the family members of three patients who were in critical condition, UU Reading www.uukanshu.com scolded her the most.
Their appeal is very simple, quickly restore the order of diagnosis and treatment, so that their loved ones can receive timely treatment. It's okay for ordinary emergency patients to wait, but those patients who are in critical condition will really die.
And as the time approaches eight o'clock in the morning, the peak of seeking medical treatment is approaching.
There are more and more patients waiting outside to see a doctor.
Deputy Chief Yin and the family members who made trouble have gradually become the public enemies of the patients and their families.
When the situation was chaotic, the police rushed to the scene.
The family members also restrained a lot at this time.
The two parties were taken to the doctor-patient dispute office for mediation.
When being helped away, Deputy Section Chief Yin still gave Zhou Can a fierce look.
"You little doctor, wait!"
The following is, I can't beat you to death.
Zhou Can shrugged indifferently, not caring at all.
It's not that he is not afraid. A deputy chief of the medical department deliberately puts on small shoes for this little doctor, which will definitely bring a great threat to Zhou Can.
But he wasn't worried.
First of all, Director Lou will do everything possible to protect him. In addition, he is not some unknown little doctor now, but a backup famous doctor who has gradually gained a certain reputation in the emergency department and pediatrics.
Deputy Section Chief Yin wanted to make him a bad name, which would affect the interests of the hospital, and the hospital's senior management might not agree.
Unless this woman's background is particularly hard.
This matter can only be taken one step at a time.
At around 12:30 noon, after Zhou Can's operation, Dr. Xu told him that he would go to the hospital with Director Lou and Deputy Director Han after work in the evening.
It seems that this matter is not over yet.