Chapter 70 Mutual prevarication
Of course, except for Yang Zhengang, who is a stick-headed prickly head, he can only make the situation worse. The family members of the two patients look gentle and polite, and they are not social workers at first glance. Such people are usually very reasonable. Ghosts are afraid of evil people, and the medical office is most afraid of scoundrels like Wang Dalei.
The medical department is a department that coordinates the relationship between doctors and patients, and it doesn't have to be the front. Whoever is responsible will bear the responsibility, and whoever makes the troubles will explain it themselves. Based on this mentality, Huang Lide cleverly got the relevant personnel together and invited them all to the medical office.
Yu Mo and Wang Zhaogang went to the mediation room to discuss countermeasures before arranging a meeting with the patient, but something unexpected happened.
Wang Zhaogang was very upset that his department was involved in this matter, so he was naturally not polite: "Director Yu, what do you mean by this?"
Yu Mo said: "Director Wang, I'm not targeting your department, I'm just talking about things."
"Isn't this called targeting us? Why do you involve us in your own problems?"
Yu Li is also not in a good temper: "What is my own problem? Director Wang, your ultrasound report clearly stated that it was early pregnancy in the uterus."
"Intrauterine early pregnancy sonographic appearance!" Wang Zhaogang corrected loudly.
"You don't need to shirk responsibility, we all understand what this report means."
"Who is shirking responsibility? When did our ultrasound report represent a clinical diagnosis? You should understand that we are an auxiliary department. Ultrasound is an auxiliary examination and cannot be used as the only basis for clinical diagnosis."
"According to what you say, what's the point of your ultrasound department?"
"We exist to help you diagnose, not to wipe your ass!" Wang Zhaogang's anger was not small.
"You are really vulgar, can you have some quality?"
"You have the quality, why don't you have the courage to take responsibility for yourself if you have the quality? What are we doing if you miss the diagnosis yourself?"
The voices of the two became louder and louder. Before meeting and consulting with the patient, the two of them started arguing internally.
Huang Lide didn't expect the situation to turn out like this. He advised the two of them: "Both of you are calm and calm. The patient is next door. It's not good for people to hear."
Wang Zhaogang said: "Old Huang, tell me clearly, what do you mean by asking me to come? Does it mean that even the medical department thinks that our ultrasound department should take responsibility for this matter?"
Huang Lide said: "I didn't say that!"
Yu Mo glared at Huang Lide and said, "Your medical office thinks it's all my responsibility?"
"I didn't say anything, I called you here just to discuss how to divide the responsibilities..."
Wang Zhaogang interrupted him unceremoniously: "That's enough, I don't understand what kind of mentality you clinical people have. When you encounter something, you push it on our auxiliary department. You don't dare to take responsibility for the trouble you caused yourself." Huh? You don’t think about us when you’re earning money? You misdiagnosed, you made a fool of yourself, and you immediately put the **** bowl on our department, your clinical importance, and our auxiliary departments are all raised by young mothers?”
"Wang Zhaogang, what are you talking about? How dare you say that you have no responsibility at all?" Yu Mo waved the copy of the ultrasound report vigorously, almost poking Wang Zhaogang's nose.
"Don't talk about responsibility with me, who made the clinical diagnosis? The patient is looking for you, not us. In order to clear yourself up, you don't even have the minimum professional ethics. You try your best to push us away. Why do you think we are easy to bully? "
Huang Lide knew that the meeting between the two of them would be such a scene of thunder and fire, and he would not organize the two of them to negotiate. The matter was caused by him. At this time, he can only bite the bullet and be a peacemaker: The director is calm and calm."
Wang Zhaogang said: "Tell me how to calm down?"
Yu Mo said: "I don't think it's necessary to continue the discussion. Negotiating with patients is a matter for your medical department. You can decide how to deal with it!"
Huang Lide said: "Can the two directors explain the situation to the patient's family first, and then..."
Yu Mo shook her head, opened the door and went out. Wang Zhaogang saw her leave, and he had no reason to stay. In his opinion, this matter had nothing to do with their ultrasound department.
The patient's family also heard the quarrel next door, but they didn't know what happened. Huang Lide had promised them to arrange a meeting with Yu Mo, but Yu Mo refused. It was obviously impossible to meet immediately. Huang Lide had clearly promised them just now. The family members of the next patient were not happy. They asked to see the dean. If this request was not met, they would make the matter public through social media.
Huang Lide also panicked when he heard that. Tong Meili and his wife made a big fuss in Changxing before, which caused Gu Houyi to resign. Now, as long as it attracts social attention, Changxing must suffer the loss, not to mention that this matter is well-founded.
Yang Zhengang couldn't be counted on at all, Huang Lide asked Cheng Xiaohong how to deal with this matter? Cheng Xiaohong has already seen that the two newcomers are incompetent. If Xu Chunliang is here, the situation will not turn to the point where it cannot be ended. Xu Chunliang's absence for so long proves that he is deliberately avoiding these two guys. nice.
Cheng Xiaohong decided to pretend to be stupid and didn't provide any reference advice. Huang Lide had no choice but to contact Vice President Yan Huiyi, hoping that he would find time to meet with the patient's family.
Yan Huiyi became angry as soon as he heard it. The administrative departments performed their own duties. Such a small matter would bother him. After that, he did not know how much trouble was waiting. He told Huang Lide that he had many important things to deal with, and let him take care of them. take responsibility.
Not long after Yan Huiyi hung up the phone, the dean Zhao Feiyang called and asked him what was going on? As the dean in charge, why didn't he pay attention to such a big incident in the medical department?
Yan Huiyi originally thought that Huang Lide had leapfrogged to sue, but he soon realized that the female patient named Zhao Xiaohui was the host of Dongzhou TV Station's Life Channel, and she was considered a celebrity in Dongzhou.
People came here today to show courtesy first and soldiers later. If they can't solve this problem well, they will make it public.
Yan Huiyi realized the seriousness of the matter, and couldn't help breaking out in a cold sweat. Changxing is really unlucky, why did he encounter this kind of unlucky thing, and quickly assured Zhao Feiyang that he will pass now, and he must calm the emotions of the patient's family and strive to Get things under control.
Zhao Feiyang was not interested in listening to his promise, so he hung up the phone before he finished speaking.
Yan Huiyi hurried to the medical office, received the family members of the patients in person, and communicated with them for more than an hour before figuring out their specific demands.
The family members of the patient are not unreasonable people, so they left the list of conditions and promised to give them three days to consider.
After sending away the family members of the patient, Yan Huiyi summoned relevant personnel to a small conference room for a meeting. Yu Mo and Wang Zhaogang had no choice but to come over after receiving the notice.
Yu Mo came to the door of the conference room and met Xu Chunliang who was late, Xu Chunliang smiled at her: "Director Yu, is the meeting going?"
Yu Mo nodded, she couldn't laugh now.
A group of people sat down in the small conference room. Yan Huiyi stayed on after the talk just now, holding the condition put forward by the patient's family in his hand and was studying it carefully. Make a few more copies to distribute.
Yan Huiyi cleared his throat, and turned his gaze to Xu Chunliang: "Xiao Xu, where did you go just now?" Xu Chunliang is currently in charge of the work of the medical department, and he should have been there just now.
"I went to the Chinese medicine department to deal with a doctor-patient dispute."
Huang Lide helped out and said: "Xiao Xu, there are priorities, you should come here first."
Xu Chunliang said: "Old Huang, when did you come back? Where did you go?"
"I have been in the hospital, and I was the one who handled the dispute just now."
Xu Chunliang said: "It's handled like this? I didn't find out the conditions of the patient's family, so I invited Director Yu and Director Wang to communicate with them face to face, but you are really there. You have done clinical work anyway? Why don't you have any common sense? "
Huang Lide was dumbfounded, is this guy criticizing himself? What right do you, a young man, have to criticize me? He couldn't show weakness in front of so many people: "Xiao Xu, how do you talk? Who doesn't have common sense?"
Yan Huiyi said: "Don't say a few words, it's not a big deal yet, you're...arguing first... don't be afraid of being laughed at!" He glanced at Yu Mo and Wang Zhaogang by the way, and heard that they had a dispute thing.
Double period ask for a monthly ticket!
(end of this chapter)